Shipping Policy
Lake Norman Gifts is the operator of (https://www.lakenormangifts.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
Normal shipping time are between 7 -15 days if you do not receive your products within that time please contact info@lakenormangifts.com with your order number.
General-
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Shipping Costs -
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
Returns -
Lake Norman Gifts will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed. We will notify you once this has been completed through email.
Lake Norman Gifts will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Delivery Terms -
Transit Time Domestically :
In general, domestic shipments are in transit for 7 -15 days
Customer service:
For all customer service inquiries, please email us at info@lakenormangifts.com
Normal shipping time are between 7 -15 days if you do not receive your products within that time please contact info@lakenormangifts.com with your order number.
General-
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.
Shipping Costs -
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.
Returns -
Lake Norman Gifts will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed. We will notify you once this has been completed through email.
Lake Norman Gifts will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Delivery Terms -
Transit Time Domestically :
In general, domestic shipments are in transit for 7 -15 days
Customer service:
For all customer service inquiries, please email us at info@lakenormangifts.com